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Shipping & Returns

SHIPPING INFO & POLICY

  • Ships from USA- Washington State

  • Our current turn around time for packaging retail orders is 1-2 business days. 

  • When preorder fabric arrives, our shipping time is 5 business days.

  • When preorder bulk hardware comes in, our shipping time is 5 business days.

  • Fabric will come wrapped in some sort of protection, a polymailer or plastic, all other items will come in a padded flat rate envelope.

  • Orders weighing less than 1lb will be shipping via USPS first class mail. 

  • All other orders will be shipping with either a PFRPE or a box.

  • My padded mailers are made from repurposed mailers from my community , as well as the boxes used. 

  • Shipping international- We will ship internationally. Please email us at renmaedesigns@gmail.com to get a  price quote.

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RETURN & EXCHANGE POLICY

  • Once our fabric and bulk hardware preorders are submitted, no change can be made.

  • All sales are final. If there is a flaw on the fabric ( larger than the size of a nickel) or retail item you purchased please email us at renmaedesigns@gmail.com with photos of the flaw and we will do what we can to make it right.

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